Sales policy

• Valid credit card required as your reservation guarantee.
• If you do not have a credit card, a guarantee prepayment of 1 overnight(s) in selected accommodation is required. Guarantee prepayment for clients without credit cards is accepted up to 3 day(s) prior to arrival.
• Guarantee prepayment for clients without credit cards is accepted up to 7 day(s) after making of reservation.
• Check-in time is after 15:00 on arrival day.
• Check-out time is before 10:00 on departure day.
• Late check-out may result in extra charge.
• Room rates include local tax and service charges.
• Note that children aged 14 and older are charged the adult rate. Please include them in the number of adults.
• The final accounts settlement is due at check-out.
• The prices stated in this price list are an approximation only.
• Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to the Cancellation policy.
• "Aminess Hotels & Campsites reserves the right to change prices at any time depending on the availability and demand. The stated price in the offer is informative until the receipt of the booking confirmation. When checking-in the reception will require a valid credit card as guarantee of payment or an advance payment for persons without credit cards. Please note that your credit card will be charged in HRK (Croatian currency). Your bank hereinafter converts this amount to the currency of your domestic account. Due to your bank's exchange rate, this may result in a slightly different (higher) total charge than the amount stated in HRK on the hotel invoice. Pets Smaller pets are allowed in all properties of the Aminess group for an additional fee and with prior notice during the reservation process. One pet max. is allowed in hotel rooms, while two pets max. are allowed in apartments, holiday homes, and villas. The house rules can be found here https://www.aminess.com/cmsmedia/interesi/pet/Pets_friendly-EN.pdf. Cancellation policy The reservation will be held till 20:00 hours, on a day of arrival. In case of cancellation 7-0 days before arrival, we charge a cancellation fee of one (1) overnight in the selected accommodation. In case of no show, we will apply a cancellation fee of one (1) overnight in the selected accommodation. In the event of an early departure the full amount of the reservation will be charged (exceptions will be made for departures due to illness or force majeure). Travel advice In just a few clicks, buy a travel insurance policy from our partner Uniqa and leave your worries at home: https://www.uniqa.hr/shop/online-travel-insurance/314?lng=en&preporuka=U17801 To make sure you fully enjoy your holiday with us, we have prepared a special “Aminess Clean&Safe Stay Programme” that will fully protect you and provide a safe and pleasant stay. Find all important information about Covid-19 before arriving at your accommodation as well as travel restrictions on the following link: https://www.aminess.com/en/covid-19-all-the-information-you-need-for-a-safe-travel "
• Please do not hesitate to contact our reservation office at the following e-mail address: lume.recepcija@aminess.com for any additional info. Hotel reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.